Last updated
Last updated
Crystal is a Decision Intelligence tool that leverages Artificial Intelligence to analyze business data in natural language, just like speaking with a co-worker.
After connecting your data sources, you and your team members can interact with the "virtual brain" of Crystal by asking questions from a single input bar, either via text or voice.
Designed for numbers and analytics, Crystal’s underlying technology delivers reliable and certified information, ensuring the highest level of privacy and security for your business data.
Besides serving as a conversational interface for exploring your business data, Crystal has all the core functionalities of a Decision Intelligence suite.
For instance, Crystal can proactively monitor data to identify events of interest, trends, and anomalies, enabling you to make swift decisions.
It also aids in fostering a true data-driven culture within your organization, as it is designed to be simple, intuitive, and accessible to everyone in a company, not just those with technical expertise in data.
Thanks to its “consumerized” user experience, as well as its sharing and collaboration features, Crystal becomes a go-to tool allowing anyone in a company to access, analyze, and understand data.
Deep Dive!
When you start using Crystal, you receive a personal Crystal Project: a Crystal instance dedicated to a single client.
Also called tenant, a project is a private, exclusive and customized Crystal environment with its own infrastructure in terms of data sources, configurations, and permissions.
Starting from the product activation, creating a Project is fast. In less than an hour, your project will be set up and you'll have access Crystal's workspaces.
Remember
Your Project name will always have the following form:
Crystal has two distinct workspaces, each referring to different stages of the Crystal experience.
These workspaces are the Advisor and the Console.
The Advisor is the Crystal Workspace that allows you to:
Talk to your data
Explore your data
Analyze your data
Report and discuss your data
Learn more about the Crystal Advisor here!
The Console is the Crystal Workspace that allows you to:
Connect data
Manage users
Manage permissions
Configure use cases
Remember
At present, Crystal Console is only available in English.
Learn more about the Crystal Console here!
Based on your goals and on the set of actions that you need to perform on Crystal, you will be assigned a specific role within the product.
As of now, Crystal offers two roles: Admin and Member.
Please Note
Through the Console, the Admin assigns roles to other members.
As a Member, you can access the Advisor Workspace and leverage its comprehensive range of capabilities for data exploration, analysis, and reporting.
Remember
As a Member User, you are subject to the following limitations:
the scope of your actions in the Advisor is restricted based on the viewing permissions granted by the Admin User in the Console
you don’t have access to the Console
Learn more about what the Member role can do here!
The Admin role is the project administrator.
As an Admin, you will access the Console Workspace and have the authority to execute a range of actions linked to data configuration, user management, and permission setting, including role assignment.
Remember
You will also be able to interact with the Advisor, and perform the same actions as a regular Member (whereas a Member user cannot access the Console).
Learn more about what the Admin role can do here!
There are four Crystal access points:
Web App
Native Mobile App for iOS iPhones and iPads (available from Apple Store)
Native Mobile App for Android Phones and Tablets (available from Google Play)
Microsoft Teams App
Please Note
You can access the Advisor from all four access points. However, you can only access the Console in Crystal's web version.
These are all the web browsers and mobile devices that support Crystal:
