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This page is constantly updated. Stay tuned!

As a Member User, you need to be aware of the many possibilities that Crystal offers as well as of some limitations that you might encounter.

A deep knowledge of Crystal allows you to make the most of the experience!

Let's see an overview of the limitations in the Advisor's capabilities for Crystal Web, Mobile, and Teams, broken down by Area and Feature, and summarized.

You will also be redirected to the specific Feature page to find out more details!


Talk to Your Data

Request Topics

  • If a Filter has single alphanumeric characters as values, the detection in conversation of such values is not guaranteed; however these values are supported if filtering the Topic via the Filter Topics capability in the Topic Card instead

Please find out more details in the related Feature page!

Entity-Based Conversation

  • If the requested Entities are not present in at least one Configured Topic, Crystal cannot generate new Topics

  • When you ask for Entities coming from different Tables, you can involve up to of a maximum of 40 Tables from the chosen Data Source - as this is the current limit for Tables configuration in Crystal

  • If the requested Entities are spread across multiple Data Sources, they cannot be used to generate a new Topic

  • When the Entities used for Topic generation are Custom Entities, bear the following limitations in mind:

    • if a Custom Entity is defined by Columns from Table A, you can request Virtual Topics with Entities different from A only if there are Configured Topics that have the necessary joins

    • if the Custom Entity is defined by Columns from both tables A and B, you can request Virtual Topics with Entities from both A and B

  • Topics of type Description or Comparison - Single column pos. neg. cannot be auto-generated

  • When asking for a Topic of type List, the auto-generated Table Visualization will contain as many Columns as the Entities specified in the question: this means that, if only one Entity is specified, the table will have only one Column and, if you need more Columns, you must specify all the Entities

    • for example: "Show me a list of customer IDs" and "Show me a list of customer IDs and relative names and ages"

  • When asking for a Topic of type Ranking, you need to specify the Entity by which you want to order by

    • for example: "Show me the ranking of sales agents by closed contracts"

  • Auto-generated Topics won’t be involved in other Crystal capabilities related to Topics, which will be available for Configured Topics only:

  • At the moment, the Objective Inference capability is only available for two Objectives: Composition and Highlight

    • For all the other cases, you still need to specify the desired Objective in order to obtain the corresponding Visualization

    • When the Objective is not specified, Crystal will assume that you are asking for a Composition: therefore, a breakdown will be returned by default (if the underlying data allow it)

Please find out more details in the related Feature page!

  • Filter and Topic Suggestions are based on User permissions

  • Sometimes it is possibile that the selected Topics contain no data

  • Suggestions don't change if you delete a word

  • For Crystal Mobile, the suggestion of Filter Values is limited to a maximum number of values to be shown, regardless of the total number of Filter Values

  • Autocomplete only considers Configured Topics

Please find out more details in the related Feature page, in the "How Does It Work?" paragraph!

Autocomplete / Next Word Suggestions

  • Suggestion is limited to a single word at a time

  • Crystal cannot recognize untrained word sequences

  • Predictions don't consider User permissions

  • Autocomplete only considers Configured Topics

Please find out more details in the related Feature page, in the "How Does It Work?" paragraph!

Explore Your Data

Suggestions

  • The display of Suggestions depends on the presence of a Topic open in Advisor

  • The display of Suggestions needs a minimum number of Configured Topics

  • If the minimum needed conditions are not met, it is possibile that Suggestions are random

  • Suggestions are based only on Configured Topics

Please find out more details in the related Feature page, in the "How Does It Work?" paragraph!

Topics Overview

  • This section collects only Configured Topics

Please find out more details in the related Feature page!

Analyze Your Data

Insights Analysis

  • Right now, only available for the Top Contributor, Average and Variability and Extreme Values Insights

  • Dependency on a extended Data Model

  • Can’t be performed if a Topic only has categorical columns

  • Can’t be performed if a Topic has at least one Custom Column

  • If you don't have the permissions for certain underlying data, you will receive a partial analysis with that data hidden

  • There may be a constraint regarding the number of rows the Feature can handle, though it is estimated to be around hundreds of thousands, chosen from the most recent rows in the considered Data Model of the analyzed insight

  • Insight Analysis is only available on Configured Topics

Please find out more details in the related Feature page, in the "How Does It Work?" paragraph!

Alerts

  • Maximum 20 Alerts can be set in total, across Alert type

  • At the moment, it's not possible to edit Alerts once set

  • For Auto-generated Topics, Alerts can be set via the Topic Card only, not in conversation

Please find out more details in the related Feature page!

Anomaly Detection

  • Maximum 10 Anomaly Detection Alerts can be set in total

  • Anomaly Detections can be requested on one Topic at a time only

  • Be careful on modifying or deleting a Topic where an Anomaly Detection is active

  • Auto-generated Topic don't support the capability of setting an Anomaly Detection via conversation (use the Topic Card instead)

Please find out more details in the related Feature page, in the "How Does It Work?" paragraph!

Threshold Monitoring

  • Can be activated by Conversation and not via Topic Card

  • Threshold Monitoring Alert is counted as an Anomaly Detection

  • Threshold Monitoring can be requested on one Topic at a time only

  • Be careful on modifying or deleting a Topic where an Threshold Monitoring is active

  • Auto-generated Topic don't support the capability of setting a Threshold Monitoring via conversation (use the Topic Card instead)

Please find out more details in the related Feature page, in the "How Does It Work?" paragraph!

Topic Scheduling

  • Can be activated via Topic Card and not by Conversation

  • Maximum 10 Topic Scheduling Alerts can be set in total

  • Topic Scheduling can be requested on one Topic at a time only

  • Be careful on modifying or deleting a Topic where an Topic Scheduling is active

Please find out more details in the related Feature page, in the "How Does It Work?" paragraph!

Forecasting (Beta)

  • Available only for Overtime Single Line Topics

  • Each Topic must meet some conditions of minimal data points presence

  • In monthly or daily Topics, the statistical model omits the initial and final data points

Please find out more details in the related Feature page, in the "How Does It Work?" paragraph!

Report and Discuss Your Data

Data Storytelling

  • You can create up to 20 Data Stories

  • You can save up to 20 Topics in a Data Story

  • Dynamic Time Filters with the following patterns don't update properly when saved in a Data Story:

    • Fixed Start Date + Open End Date:

      • "From [month] to today"

      • "From [month] to yesterday"

    • Specific Open Date Ranges:

      • "From yesterday to today"

      • "Until today"

      • "From yesterday"

See more details in the related Feature page!

Customize Your Experience

Choose Language

  • The actual number of language choices you have (up until 5) depends on your Project's specific configuration

Please find out more details in the related Feature page!


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