Page cover image
Meet Crystal

Crystal is a Decision Intelligence tool that leverages Artificial Intelligence to analyze business data in natural language, just like speaking with a co-worker.

After connecting your data sources, you and your team members can interact with the "virtual brain" of Crystal by asking questions from a single input bar, either via text or voice.

Designed for numbers and analytics, Crystal’s underlying technology delivers reliable and certified information, ensuring the highest level of privacy and security for your business data.

Besides serving as a conversational interface for exploring your business data, Crystal has all the core functionalities of a Decision Intelligence suite.

For instance, Crystal can proactively monitor data to identify events of interest, trends, and anomalies, enabling you to make swift decisions.

It also aids in fostering a true data-driven culture within your organization, as it is designed to be simple, intuitive, and accessible to everyone in a company, not just those with technical expertise in data.

Thanks to its “consumerized” user experience, as well as its sharing and collaboration features, Crystal becomes a go-to tool allowing anyone in a company to access, analyze, and understand data.


Crystal Projects

When you start using Crystal, you receive a personal Crystal Project: a Crystal instance dedicated to a single client.

Also called tenant, a project is a private, exclusive and customized Crystal environment with its own infrastructure in terms of data sources, configurations, and permissions.

Starting from the product activation, creating a Project is fast. In less than an hour, your project will be set up and you'll have access Crystal's workspaces.


Crystal Workspaces

Crystal has two distinct workspaces, each referring to different stages of the Crystal experience.

These workspaces are the Advisor and the Console.

The Crystal Advisor

The Advisor is the Crystal Workspace that allows you to:

  • Talk to your data

  • Explore your data

  • Analyze your data

  • Report and discuss your data

Learn more about the Crystal Advisor here!

The Crystal Console

The Console is the Crystal Workspace that allows you to:

  • Connect data

  • Manage users

  • Manage permissions

  • Configure use cases

Learn more about the Crystal Console here!


Crystal Roles

Based on your goals and on the set of actions that you need to perform on Crystal, you will be assigned a specific role within the product.

As of now, Crystal offers two roles: Admin and Member.

Please Note

Through the Console, the Admin assigns roles to other members.

Member

As a Member, you can access the Advisor Workspace and leverage its comprehensive range of capabilities for data exploration, analysis, and reporting.

Learn more about what the Member role can do here!

Admin

The Admin role is the project administrator.

As an Admin, you will access the Console Workspace and have the authority to execute a range of actions linked to data configuration, user management, and permission setting, including role assignment.

Learn more about what the Admin role can do here!


Crystal Access Points

There are four Crystal access points:

  • Web App

  • Native Mobile App for iOS iPhones and iPads (available from Apple Store)

  • Native Mobile App for Android Phones and Tablets (available from Google Play)

  • Microsoft Teams App

Please Note

You can access the Advisor from all four access points. However, you can only access the Console in Crystal's web version.

Supported Browsers & Devices

These are all the web browsers and mobile devices that support Crystal:

Web browsers supporting the Advisor
  • Google Chrome: >=87

  • Safari: >=14

  • Mozilla Firefox: >=78

  • Microsoft Edge: >=88

  • Opera: 68-91, 92

NB: You can also use the same browsers to open Crystal's mobile version.

Web browsers supporting the Console
  • Google Chrome: >=87

  • Safari: >=14

NB: The Console also works on other browsers, but these are the official supported browsers.

iOS Supported Versions on iPhones and iPads
  • iOS 14.5-16.0

  • iOS 16.1

  • iPadOS 14.5-16.0

  • iPadOS 16.1

Android Supported Versions on Android Mobiles and Tablets
  • API Level 21 and 22 (Android Lollipop)

  • API Level 23 (Android Marshmallow)

  • API 24 and 25 (Android Nougat)

  • API 26 and 27 (Android Oreo)

  • API 28 (Android Pie)

  • API 29 (Android 10)

  • API 30 (Android 11)


Jump to Section

Crystal TopicsCrystal AdvisorCrystal ConsoleCrystal on MobileCrystal on Microsoft Teams

Last updated

Was this helpful?