Alerts

This page gives an overview of the Alerts capability.

Alerts

By nature, data changes over time.

For this reason, in order to have a clear understanding of data, it is crucial to capture all its changes and fluctuations.

Of course, Crystal can do this for you!

Crystal is able to monitor data fluctuations, in order to spot relevant events and to warn you about them through an "Alert" notification, in the case of an unexpected event.

All you have to do is select a Topic of interest and activate it by choosing a specific kind of Alert from the options available.

Alerts are useful to stay constantly updated, informed, and in control of your data, without the need to worry about searching manually.

Here's an overview of the Alerts available and how to use them.

Alert Types

There are three types of Alert options on Crystal. Each of them correspond to specific Data Analysis techniques that can be applied on the chosen Topic.

Anomaly Detection

Pills of Data Analysis

Anomaly Detection is a Data Analysis technique used to identify patterns or occurrences that deviate significantly from the usual or expected behavior of the given dataset.

Some types of anomalies can be errors, outliers, or unusual patterns.

You can use this type of Alert when you don’t have a specific data change in mind but want to keep an eye on a specific Topic in general.

After setting this type of Alert, Crystal’s expertise will determine which kind of anomaly can be found, among several types of anomalies possible.

Threshold Monitoring

Pills of Data Analysis

This type of Data Analysis focuses on catching the exact moment when a value goes above or below a specific threshold.

Using this type of Alert is most appropriate when you need to monitor how a specific Topic value behaves in comparison to a specific threshold value - if and when it goes below or above it.

When you set this type of Alert, you can decide the direction of the analysis and the threshold value.

Topic Scheduling

Pills of Data Analysis

This type of Data Analysis is focused on obtaining instant snapshots of data at specific moments in time.

Using this type of Alert is most appropriate if you need to be notified on a Topic in order to compare its status at different moments in time.

When you set this type of Alert, you can decide when and how often you should receive the reports you're programming.

Set an Alert

In general, there are two alternative methods to set Alerts:

• By asking Crystal in a Conversation (textual or vocal)

• By setting it from the Topic Card of a selected Topic (clicking on the relative icon)

Please Note

As of now, different kinds of Alerts support different activation methods.

You can find a recap in the following table.

Alert Type	Conversational Method	Topic Card Method
Anomaly Detection	Yes	Yes
Threshold Monitoring	Yes	No
Topic Scheduling	No	Yes

Remember

• Currently, the maximum amount of Alerts that you can set is 20: 10 Anomaly Detections and 10 Topic Scheduling

• Threshold Monitoring counts as an Anomaly Detection

• The Topic Card method applies to both Configured Topics and Auto-generated ones, whereas the Conversational method applies to Configured Topics only

Manage Active Alerts

After setting your Alerts, you can always check and manage them as you need.

All of your Active Alerts can be found in the Alert Section, accessible from your Account, as follows:

1. Open the Account Section

2. Open the Alert Section, where you'll see the total number of Active Alerts at a glance

Steps 1, 2

Please Note

Alerts are divided between Anomaly Detection (which also includes Threshold Monitoring) and Topic Scheduling.

1. Search for your Alert. If you want to quickly find a specific Alert, you can use the Search Bar

2. Finally, you can delete Alerts by clicking on the corresponding icon within the selected Alert Card. A pop-up will appear to confirm that you want this Alert deleted.

Steps 3, 4, 5

Please Note

At the moment, it is not possible to edit Alerts yet.

If you need to modify an existing Alert, please delete it first and create a brand new one.

Receive an Alert Notification

When an event of interest takes place or if a scheduled time has come, Crystal will send you a notification about it. Just click on it to discover what happened!

This way, you will always be updated on your data in real time and you will be able to quickly adapt your decisions to the turns of events.

Remember

If you are using the Crystal app, be sure to turn on push notifications, so that you don't miss any Alerts.

Now, let's dive deeper, with a concrete example. Choose an Alert of your interest to see the full experience!

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Deep-Dive!

Anomaly DetectionThreshold MonitoringTopic Scheduling