Signup

This page describes the process to sign up to Crystal.

Get Invited by the Admin

To join Crystal as a Member, you need to be invited by the Admin, who manages the process from the Console.

Invitation Options

The Admin can invite you from the Console in one of two ways:

1. By sending you an invitation link via email

2. By granting access via Google or Microsoft Identity Providers (IDP)

Please Note

At this stage, the Admin also needs to add you to one or more Groups to give you permission to view data, otherwise you won’t be able to talk to Crystal on the first access.

User Invitation Options

Accept the Invitation

You can access Crystal in two ways, based on the Admin's choices for your account.

Invitation by email

If you have been invited by email, check your inbox, click on the invitation link, set up a password, and create a personal account.

How to create a password

Both your username (your email address) and password are case-sensitive.

The password must be at least 8 characters long.

Invitation by email

Please Note

In case you do not receive any email, check your account's spam folder or reach out to your Crystal Admin.

At this point, a confirmation of the password change will appear and you will be able to do your first login to Crystal from this point forward.

Invitation by IDP

If you have been invited by an Identity Provider, you can directly proceed to your first login with Google or Microsoft, without setting up a personal account.

Your journey with Crystal can now start!

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