Threshold Monitoring

This page describes the Threshold Monitoring Alert.

Threshold Monitoring is one of the possible Data Analysis techniques that Crystal can apply to Topics to monitor changes in time, and for which you can receive a specific Alert notification.

This is how it works.

Remember

This kind of analysis can only be applied to the following Objectives:

  • Overtime Single Line

  • Highlight

What is Threshold Monitoring

Pills of Data Analysis

This type of Data Analysis focuses on catching the exact moment when a value goes above or below a specific threshold.

You can use this type of Alert when you precisely need to monitor how a specific Topic value behaves in comparison to a specific threshold value, if and when it goes below or above it.

When you set this type of Alert, you can decide the direction of the analysis and the threshold value.

Set a Threshold Monitoring

You can set a Threshold Monitoring by asking for it in a Conversation.

Remember

When setting a Threshold Monitoring Alert, it will be counted as an Anomaly Detection.

Currently, you can set up to 10 Anomaly Detection Alerts.

Ask in a Conversation

You can set a Threshold Monitoring by directly asking Crystal in a conversation, either via text or voice.

Simply ask:

  1. "Notify me / advise me / let me know etc" + "when"

  2. Specify the Topic of interest

  3. Specify Filters, if any

  4. Specify the direction of comparison: "goes above" or "goes below"

  5. Choose the threshold value: it can be an absolute value or a percentage.

Recommendations

Consider the following recommendations for writing the absolute threshold value correctly:

  • the numeric value needs to be specified in full: you cannot include “,” or “.”

    • these symbols should be used only to indicate a decimal number

  • you cannot abbreviate the number

  • you cannot include a currency symbol

For example, you can not specify a number like "$ 3,4K": instead, it needs to be "3400".

Please Note

  • Alerts are filter-sensitive, meaning that if the monitored Topic includes Dynamic Filters, it will be added to the Alert (however, this is not true for Time Range!)

  • You do not need to ask the Topic of interest on the Advisor for this request to work, as Crystal will understand the scope of the request based on your question alone.

Examples

  • "Notify me when sales over time by week go above 80 million"

  • "Notify me when sales over time by week go above 80 million in Spain"

  • “Let me know when my total sales growth rate goes under 10%”

Remember

This capability is only available for Configured Topics, whereas Auto-generated ones don't support it.

Check the Activation

At this point, Crystal will give you feedback about the result of your request.

Feedback about the Request

These are the possible scenarios:

  • Alert set correctly

  • Alert already active

  • Alert limit reached

  • Threshold already reached

  • Technical errors (not enough data, not applicable, no network, etc...)

  • Disambiguation: choose the correct Topic to continue

To make sure that the Alert was set correctly, check that it's active in your Account's Alerts Section.

Once the Threshold Monitoring is active, just wait until the threshold is actually reached.

Receive a Notification for a Threshold Reached

If the threshold is actually reached, you'll receive a notification in the Notification Center.

Please Note

Sometimes you won't receive any Threshold Monitoring notifications because your data did not undergo relevant changes (and that can be good news!)

Let's see what happens in this case:

  1. When the notification arrives, open the Notification Center and read it. This notification signals that a variation in the data linked to the threshold has been detected.

  1. To delve deeper, simply tap on the notification and you will be redirected to the Advisor.

  2. You will now see the Topic monitored with an intro message that accurately describes when and how the values reached the threshold. Read the text and explore the analysis!

Explore your analysis to quickly adapting to the turns of events, and ultimately make better decisions!

How Does It Work?

Once a Threshold Monitoring Alert is set, Crystal simply keeps in memory the conditions that need to be monitored and is able to catch the exact moment when the values meet the threshold.

Rules

  • Threshold Monitoring is available for the Overtime Single Line and Highlight Objectives.

Limitations

  • Limit of 10 Anomaly Detection Alerts running at a time (Threshold Monitoring is counted as an Anomaly Detection).

  • Threshold Monitoring can be requested on one Topic at a time only.

  • At the moment, it is not possible to edit Alerts yet. If you need to modify the details of your Threshold Monitoring, please delete the Alert first and create a new one.

  • Be careful when modifying or deleting a Topic with an active Threshold Monitoring, as this may impact the outcome of Crystal's monitoring.

Keep analyzing your data!

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